If you ever need service done at your location, our field analysts offer strong technical skills and a comprehensive knowledge of the system so you can be rest assured that you are in good hands. VisualTouch Support can help solve your problems either over the phone, through remote diagnostics or on-site service.
How It Works:
VisualTouch Support is provided by two separate divisions: The response center handles every call that is placed by our customers. The majority of service requests are resolved by the analysts. The field service group act as the second tier of support, providing on-site hardware expertise for preventative and remedial maintenance. With Visual support, you can get the peace of mind you deserve.